top of page

Shipping & Returns

Shipping Policy

1. Order Processing & Shipping Time
All orders are processed within [Insert Processing Time] business days. Orders are not shipped or delivered on weekends or holidays. Delivery times may vary based on your location and chosen shipping method:

  • Standard Shipping: 5-9 Days

  • Express Shipping: 2-6 days

2. Shipping Charges
Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping for orders above a certain amount.

3. International Shipping
We ship internationally to select countries. Please note:

  • Customs, duties, and taxes are the responsibility of the customer.

  • Delivery times vary based on international shipping policies and customs processing in your country.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment status.

5. Lost, Stolen, or Delayed Shipments
We are not responsible for lost or stolen packages. If your package is lost or significantly delayed, please contact the shipping carrier directly. However, we will assist you in filing a claim if necessary.

6. Address Accuracy & Delivery Issues
Please ensure that your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.

7. Returns & Exchanges
For details on returning an order, please refer to our Return & Refund Policy www.theminimalmonk.com/Return-Exchange

8. Contact Us
If you have any questions about our Shipping Policy, contact us at:
Divson Retail India Pvt Ltd.
Email:TheMinimalMonkIndia@Gmail.com
Address:D-82 S-F-2 Delhi - 110092

Thank you for shopping with TheMinimalMonk.com!

Return & Exchange Policy

At TheMinimalMonk.com, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help!

Returns

  • You can return items within 7 days of delivery.

  • Items must be unused, unwashed, and in their original packaging with all tags intact.

  • To initiate a return, email us at Hello@TheMinimalMonk.com with your order number and reason for return.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchanges

  • We offer exchanges for defective or damaged items only.

  • If you receive a faulty item, please contact us within 48 hours of delivery with clear images of the issue.

  • We will arrange a replacement or issue store credit as per your preference.

Non-Returnable Items

Certain items cannot be returned or exchanged:

  • Gift cards

  • Clearance or final sale items

  • Personalized or custom-made products

Refunds

  • Once we receive and inspect your return, we will notify you about your refund status.

  • Approved refunds will be processed within 7-10 business days to your original payment method.

bottom of page